Personally identifiable information

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In order to protect homeowner privacy we restrict the data that is returned from Sync API endpoints for partner applications. Generally speaking we consider the following to be homeowner PII:

  • First and last name
  • Email
  • Phone number
  • Addresses (homeowner and project)
  • Latitude and longitude

Different types of partner applications have different data requirements and in some cases we’ve chosen to share a subset of these fields even though we consider them PII. Any fields that are restricted will not be returned with the normal API response.

The following restrictions apply to the Sync API:

Endpoint             PII FieldsExceptions
Retrieve projectname
customer_salutation
customer_first_name
customer_last_name
mailing_address
customer_email
customer_phone
location		Racking applications allow:
name
location

Site Survey applications allow:
customer_salutation
customer_first_name
customer_last_name
customer_phone
location

Updated 2 months ago